When will I receive my code?

 

The code will be sent instantly to your email after successfully completing the payment process.

If this is your first purchase, we will do a verification process which might take 1 minute to 24 hours.

 

How will I receive my code?

 

Your code will be sent to the email address you provide on the checkout. Your code will be sent to you in the form of a code 

 

Open the email and click the link of the product to download the card code (scanned image).

Please double check your spam folder in case the email from our code server is mistakenly labeled. If you still don’t get your order within 24 hours, please contact our support.

 

I paid but my order was cancelled!

 

Your order can be automatically cancelled when:

– the item is out of stock

– you exceed your Purchase Limit

– the order is flagged as possibly fraudulent

Please be rest assured, however, that you will NOT be charged for the cancelled order.

Every credit card payment process is a two step processes of Authorize and Capture.

When you placed order during checkout, you authorize us to capture the fund and charge your credit card.

However, no fund is being transferred from you to us on this step.

We then check the order for stock availability, purchase limit and fraud.

If everything is okay, we will then capture the fund (=charge your credit card) and send the code.

If your order is cancelled, there will be no fund captured nor code sent.

 

Can I cancel my order and get a full refund?

 

If your code has not been delivered yet, you may cancel it by contacting support. 

Otherwise, if your code has been delivered, there is no way to confirm whether a gift code has been redeemed or not without redeeming it due to the nature of the product.

All sales are final, no refund will be issued, no cancel is accepted.

The delivered code is guaranteed to be exactly as described and in working condition, if your code is not in working condition, email us. 

 

My code is invalid. What do I do?

 

Please contact us within 24 hours of your delivery with a screenshot of the redemption error. We will check the card/code ourselves and if your case is valid, we will send you a replacement. We will not offer support if you contact us later past the 24 hours time frame.

 

What are my payment options?

 

We accepts all major credit cards and debit cards for payment.

 

Can I buy a product and have it delivered to someone else?

 

If you buy from us we could only email the card to you. Feel free to forward the email we sent you to whoever you would like.